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Guest Blog Post at mkeUX

May 23rd, 2013 by Steve | Comment on Guest Blog Post at mkeUX | Filed in art of web accessibility update, user experience

Greetings.

I sort of broke my commitment to weekly blog posts last week — I was in California for most of the week, and didn’t have anything teed up to publish.

Ah well – I’m making up for it:

This week, I wrote a guest post for my friends at mkeUX.

Check it out – Accessibility Across Mediums.

If you are anywhere near the Milwaukee area, stay connected with mkeUX. Through their site, social media, and Facebook, they’re sharing great user experience insights, jobs in the field to be aware of, and of course they host informal discussions about all sorts of UX-related topics (and always at places that serve beer).

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Amazon Releases Accessibility Enhancements to Kindle App

May 8th, 2013 by Steve | Comment on Amazon Releases Accessibility Enhancements to Kindle App | Filed in Accessibility News, Disability Facts

Amazon Kindle app logoGreetings again from my Monday and Wednesday night “office” — Stone Creek Coffee. It’s been helpful in my new quest to blog weekly to have some dedicated time, away from the house and house distractions.

This isn’t hot off the presses, but I’ve been meaning to talk about it. Amazon announced earlier in the month that its iOS Kindle app has been updated with key accessibility features.

You can read more details here, among other places:
Amazon Bringing New Accessibility Features to Free Kindle Reading Apps

Not unlike my Apple love, I’ve always been a fan of Amazon since their early days, and one of my favorite purchases of the last year was my Kindle Touch. Despite having the unintended consequence of making me not enjoy physical books anymore, it’s gotten me back into reading.

Anyway, some of the high points of its enhancements:

  • Leveraging Apple’s VoiceOver so that users can hear a vast number of titles read aloud
  • Using the accessibility features (such as Zoom and Assistive Touch) within iOS
  • Enhancing the ability for blind users to access a bunch of Kindle features like navigating, searching, taking notes, and using reference materials

The app itself is free, though of course most books have to be purchased.

It certainly sounds like steps in a good direction. The more avenues that open up for blind readers to enjoy literature, beyond the much more limited options of Braille for example, the better.

I’ll be interested to hear how disabled users, particularly those with visual constraints, find these features in action. Is it a good start? Could they be doing more? Feel free to weigh in!

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Great Accessibility Quote

May 1st, 2013 by Steve | Comment on Great Accessibility Quote | Filed in Accessibility Thoughts, user experience, Video Games

Alright – let’s try this again. I’m not only attempting (for the umpteenth time) to post with regularity, but I’m going to try it once a week.

As I sit here enjoying a blueberry blossom honey latte (trust me, it’s awesome, despite how weird it may sound) at Stone Creek Coffee, I’ve been poking around the Internet to see what’s been up in the world of accessibility.

I found a quote about accessibility that really resonates.

Check out the great article, Everyone Should Be Able To Play Video Games. There’s lot of insight from Steve Spohn from AbleGamers, whom you’ll remember from my two-part interview with him back in early 2010 (see: AbleGamers Interview and AbleGamers Interview wrap-up.

The line that stuck out:

“Electronic Arts has won our game of the year 80% of the time, and if you talk to EA, they do not design for disabilities. They design for good game design. They make accidentally accessible designs. If you make game design as friendly as you can and make it for as many gamers as you can, you will hit a lot of the disabled community.”

For one, it’s refreshing to see something about big giant Electronic Arts that doesn’t involve the usual bashing for being evil and ruining games. But more importantly, it gets to the heart of ideal user experiences.

Good accessibility doesn’t automatically have to mean “extra work” or solely focusing on disabled users. If you create a strong user experience for everyone, you’re already in the right direction for those with disabilities.

Of course, that doesn’t make it as easy as it sounds. If it was, people like me wouldn’t have dedicated careers in user experience. You still should strive as much as possible to be attuned to the needs of disabled users.

But it doesn’t have to come at the expense of everyone else. Everyone will appreciate easy to use controls; concise, clear instructions; navigation or wayfinding that is predictable and easy to find; captioning (as I’ve said before, I always turn on captions when I play video games, and I don’t have a hearing disability); etcetera etcetera…

See you next week!

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UX Thursday

January 29th, 2013 by Steve | 2 Comments on UX Thursday | Filed in user experience

UX Thursday logo

I had the opportunity to attend UX Thursday in Chicago last week.

UX Thursday was a less formal, one-day conference coordinated by UX luminary Jared Spool. Depending on its success, it sounds like something they are going to do again — and in places that don’t typically get a lot of UX conference love. Here’s hoping they get Milwaukee on their radar!

Anyway, it was a nice, reasonably-priced conference, with some excellent speakers. Spool and Stephen Anderson, among other things the author of “Seductive Interaction Design”, were the keynotes. Anderson talked about looking at interactions from the small details up, and approaching them more conversationally than stark, impersonal forms or fields. Spool looked at the past and present of interface design, particularly as mobile and tablet devices change the landscape.

I particularly liked the presentations by Russ Unger about researching and Walgreen’s John Yesko about the dramatic improvements they made to their photo printing business.

Most of the topics were more focused on e-commerce experiences, which isn’t my current focus professionally, but the stories and suggestions still were interesting and informative.

After listening to Ross Unger talk about how body language can affect customer interactions, I’ve already been more mindful of how I’m coming across (I realize I fold my arms a lot when listening, brainstorming, collaborating, etcetera).

As I go through my notes, maybe I’ll drop some more insights on here.

Hopefully UX Thursday takes off and repeats around the country, with maybe a little more diversity of topics.

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Happy New Year

January 2nd, 2013 by Steve | Comment on Happy New Year | Filed in art of web accessibility update

I hope you all have a wonderful 2013. Hopefully it’ll be a year of increased accessibility awareness, in every technology and everywhere in the world.

I’m also hoping to get better about posting more often. I won’t make any bold promises or resolutions — just that I’ll try!