Accessibility and Expedia

In a settlement of a California-based lawsuit, online travel juggernaut Expedia and its Hotels.com will add content and search capabilities to their online reservations systems for would-be travelers with disabilities.

The lawsuit stemmed from two California women who claimed that Hotels.com discriminated against them by having a shoddy experience regarding wheelchair-accessible rooms. There was no clear-cut means of guaranteeing such a room.

Expedia has been working with Disability Rights Advocates to provide greater accessibility for disabled travel shoppers.

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